My True Value

Privacy Policy

Welcome to My True Value and our services.

We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully.

If you choose to use My True Value ApS's Service, then you agree to the collection and use of information in relation to this policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at our Terms & Conditions unless otherwise defined in this Privacy Policy.

If you are under 18 years, read the Privacy Policy and Terms of Service with your parents or legal guardian and agree before use.

1. Types of Data Collected

Personal Data

We do not store or save any personal data on external servers.
All data is stored locally on your device.
For example:

The My True Value team may occasionally save a sample of random messages, but strictly to help improve the functionality of the AI chatbot. We deeply value your privacy; therefore, the messages are anonymized so your name will not appear, and all messages will be immediately deleted after use and stored for a maximum of 6 hours.

Usage Data

We collect information on how the app is accessed and used. This Usage Data includes information such as your device type, app version, geo-location, pages of our app that you visit, time and date of your visit, time spent on those pages, and other diagnostic data.

Advertising and Tracking

We do not collect data for advertising nor partner with any advertisers.

2. Data Collection Methods

We use standard tracking technologies available through App Store Connect and Google Play Console.
We also use Firebase and Analytics to understand user behavior, such as new user acquisition and returning users.

3. Usage Purpose

The data we collect is used for the following purposes:
- To monitor and analyze usage and trends to improve the experience with the app.
- To identify technical issues and ensure the app's stability and security.

4. Data Retention Period

Data is retained for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. User Rights Regarding Your Personal Data

Right to Access: You are the only one who has access to your personal data. It is stored in the local storage on your device.

Right to Erasure: You can easily delete all your data locally on your phone by, for example, deleting the app or deleting the data from local storage. Note that, depending on your agreement with Apple/Google, they may keep a copy of your storage to enable you to restore data on your device.

6. Data Sharing and Transfers

We do not share your data with third parties.

7. Security Measures

We do not process your personal data as it is saved locally on your device.

8. Cookies

We use cookies on our website to monitor activity. For more details, see our Cookie Policy.
We do not use cookies within any of our applications in the Google Play or Apple App Store.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Information

If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact My True Value at info@mytruevalueapp.com or at:

My True Value ApS
Kaervang 1,
Vindinge
DK-4000 Roskilde
Denmark